http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/ Mon, 12 Jul 2010 12:40:11 +0000 hourly 1 http://wordpress.org/?v=3.0 http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4636 RK Mon, 20 Jul 2009 10:57:07 +0000 http://mokokoma.co.za/?p=833#comment-4636 Of course, I have forgotten about facebook. I deleted my FB account many months ago. Thanks.
Thanks.]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4635 Mokokoma Mokhonoana Mon, 20 Jul 2009 10:55:13 +0000 http://mokokoma.co.za/?p=833#comment-4635 RK, I can't think of any links — but you're like to get more complaints on twitter and facebook, as that's where most people voice themselves online. You can easily do a search on twitter (which I think you might have done) — pity Facebook's status updates aren't searchable.
I can’t think of any links — but you’re like to get more complaints on twitter and facebook, as that’s where most people voice themselves online.

You can easily do a search on twitter (which I think you might have done) — pity Facebook’s status updates aren’t searchable.]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4634 RK Mon, 20 Jul 2009 10:38:10 +0000 http://mokokoma.co.za/?p=833#comment-4634 Childish... that's the word I was looking for. You should see the mild firestorm on MyBroadBand, with lots of people coming out in support of iBurst... weird. But a lot of people also obviously now tired with me - they don't have to read my posts though. You mention 'bad mouthing spreading online'. Do you have some links. I'd appreciate it, as I want to gather as much information as possible, thanks. I'd appreciate it if you could just email them to me; or just tell me where to look. Google is obviously my friend too.
You should see the mild firestorm on MyBroadBand, with lots of people coming out in support of iBurst… weird. But a lot of people also obviously now tired with me – they don’t have to read my posts though.

You mention ‘bad mouthing spreading online’. Do you have some links. I’d appreciate it, as I want to gather as much information as possible, thanks. I’d appreciate it if you could just email them to me; or just tell me where to look. Google is obviously my friend too.]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4633 Mokokoma Mokhonoana Sun, 19 Jul 2009 11:38:30 +0000 http://mokokoma.co.za/?p=833#comment-4633 RK, That's a childish move from iburst! I agree with you that they should be following you to keep track of what you are saying about them — both, the good and bad. iBurst would definitely have had the opportunity to fix whatever consumers are complaining about before the bad mouthing spreads too far. The sad part is, I'm assuming, management has no clue of the bad mouthing that's currently spreading online.
That’s a childish move from iburst! I agree with you that they should be following you to keep track of what you are saying about them — both, the good and bad.

iBurst would definitely have had the opportunity to fix whatever consumers are complaining about before the bad mouthing spreads too far.

The sad part is, I’m assuming, management has no clue of the bad mouthing that’s currently spreading online.]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4631 RK Sat, 18 Jul 2009 13:20:47 +0000 http://mokokoma.co.za/?p=833#comment-4631 In terms of your interest in business use and understanding of Twitter, you might be interested to know that iburst has blocked me from following. It puzzles me. How can blocking me help them? I can still read their tweets as it's public. The point in any case, surely, should be that they follow me to see what bad things I am saying about them. http://twitter.com/Grondwerk
The point in any case, surely, should be that they follow me to see what bad things I am saying about them.

http://twitter.com/Grondwerk]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4629 Open letter to iBurst (SA) « Open letter to iBurst Fri, 17 Jul 2009 04:46:11 +0000 http://mokokoma.co.za/?p=833#comment-4629 [...] iBurst started tweeting on 7 April this year. Here’s a blogpost from January looking at iBurst’s tardiness in this regard compared to others, the impact of [...] http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-4628 RK Fri, 17 Jul 2009 03:46:38 +0000 http://mokokoma.co.za/?p=833#comment-4628 The worst part of iBurst is their accounts department. Check my blog for a long, angry rant about a 3-year long saga. I've been on ADSL/Cybersmart for the past 3 years - not one problem. I can't believe iBurst is still in business.
I’ve been on ADSL/Cybersmart for the past 3 years – not one problem. I can’t believe iBurst is still in business.]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-2119 Mokokoma Mokhonoana Mon, 12 Jan 2009 09:49:24 +0000 http://mokokoma.co.za/?p=833#comment-2119 Lebogang Nkoane, I could well be on my way out too, it's not a pleasure using iburst especially on a Mac. The slow connections during peak hours and the frequent connection termination are frustrating!
I could well be on my way out too, it’s not a pleasure using iburst especially on a Mac.

The slow connections during peak hours and the frequent connection termination are frustrating!]]> http://mokokoma.co.za/iburst-an-internet-service-provider-fails-to-make-use-of-the-internet/#comment-2117 lebogang nkoane Mon, 12 Jan 2009 08:48:20 +0000 http://mokokoma.co.za/?p=833#comment-2117 Err, err, Iburst is f@#%d up period. They cannot guarantee the availability of service or the speed they claim to provide, albeit theoretically. And their lack of support for Mac is ridiculous (it keeps disconnecting over and over and over again, especially during peak-business-hours), the terms of agreement is that I will pay a set fee, and connect --- if they cannot provide proper drivers for mac, they should say their service is not 'guaranteed' for mac. Anyhow --- my beef with them is over, I canceled my contract --- I am now running on voda.3g --- I will connect through iburst (to deplete the data allocated) at night (when there is less people online, and thus the service is faster). I am working on getting another type of service --- will let you know 1nce I've got it, how it goes, if it's dope (from a peer review I'm told it's the best thing for anybody who stays connected all the time).
They cannot guarantee the availability of service or the speed they claim to provide, albeit theoretically.

And their lack of support for Mac is ridiculous (it keeps disconnecting over and over and over again, especially during peak-business-hours), the terms of agreement is that I will pay a set fee, and connect — if they cannot provide proper drivers for mac, they should say their service is not ‘guaranteed’ for mac.

Anyhow — my beef with them is over, I canceled my contract — I am now running on voda.3g — I will connect through iburst (to deplete the data allocated) at night (when there is less people online, and thus the service is faster).

I am working on getting another type of service — will let you know 1nce I’ve got it, how it goes, if it’s dope (from a peer review I’m told it’s the best thing for anybody who stays connected all the time).]]>